Shipping & Handling

Shipping & Handling

Shipping & Handling Please direct any shipping related inquiries to

All orders will be dispatched from our warehouse within 2 business days, during peak periods this can increase to within 4 business days. Shipping to P.O BOX sometimes may have a longer delivery time of up to 15 days.

GSilk does not take responsibility for any un tracked parcels that go missing. We are not responsible for delays, lost or damaged shipments or orders sent to incorrect, invalid addresses or correct addresses. GSilk will help as much as possible to trace a missing parcel, however, if un tracked shipping is selected, it is the customer’s responsibility to follow up with the carrier. GSilk is not responsible for refunds of shipping costs in the event of delayed shipping due to product availability.

Local Destination Tax & Duties
GSilk has no control over any customs or import duties that could be charged when the order reaches the destination country. These charges can cause delays and the customer will be liable to pay for them. GSilk advises the customer to check with the local customs agency before placing the order.

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